Chapter 3 - DEPARTMENT OF HOMELESS SERVICES

Section 21-301

Section 21-301

  §  21-301  Definitions.  Whenever  used in this chapter, the following
terms shall be defined as follows:
  a. "Commissioner" shall mean the commissioner of homeless services.
  b. "Department" shall mean the department of homeless services.
  c. "Eligible  homeless  person"  shall  mean  a  person  eligible  for
transitional  housing  or  services  from  the  department  pursuant  to
federal, state and local laws and such rules and regulations as  may  be
promulgated pursuant thereto.
  d.  "Temporary shelter placement" shall mean a shelter placement for a
family with children which complies with all applicable requirements  of
the administrative code of the city of New York.

Section 21-302

Section 21-302

  §  21-302  Housing-readiness  training  and aftercare programs. a. The
commissioner shall establish,  maintain  and  operate  housing-readiness
training  for  all eligible homeless persons determined to be in need of
such  training.  This  training  shall  include  such  subjects  as  the
commissioner  shall  determine  are  necessary  to  enable such eligible
homeless persons to acquire the skills necessary for adjustment  to  and
remaining  in  permanent  housing.  On  or before December 31, 1995, the
commissioner shall promulgate a housing-readiness training  plan  to  be
used  in  such training as shall be established, maintained and operated
pursuant  to  this  section.  Beginning  on  December  31,  1995,   such
housing-readiness training shall be available no less frequently than on
a quarterly basis.
  b.  The  commissioner  shall establish, maintain and operate aftercare
programs to assist eligible homeless persons who  have  been  placed  in
permanent  housing  to  adjust  to  and  remain  in  such  housing.  The
commissioner shall determine the period for which such eligible homeless
persons may remain in aftercare  programs.  For  the  purposes  of  this
section,  aftercare  shall be defined to include, but not be limited to,
follow-up case  management  services  and  assisting  formerly  eligible
homeless  persons  who  have  been placed in permanent housing to access
needed services in their communities.

Section 21-303

Section 21-303

  §  21-303  Training  and  supervision  of housing specialists. Housing
specialists shall be available to serve  in  each  transitional  housing
facility  used,  owned,  operated,  managed  or contracted for, by or on
behalf of the  department.  Where  housing  specialists  are  placed  in
transitional  housing  facilities  and are employed by not-for-profit or
for-profit  operators  of  such  facilities,  the   commissioner   shall
establish  a  training  program for such housing specialists which shall
include, but not be limited to, establishing expertise  in  the  various
housing  programs to which eligible homeless persons may be referred and
proper  case  management  techniques.  The  commissioner  shall  develop
definite  program  goals  and timetables by which he or she shall assess
the performance of housing specialists in matching as  expeditiously  as
possible eligible homeless persons with available housing resources and,
on  or before December 31, 1995, shall report to the speaker of the city
council in writing on such goals and timetables by which he or she shall
assess the performance of housing specialists.

Section 21-304

Section 21-304

  §  21-304  Computerization.  In  order  to ensure that the delivery of
services provided by the department  to  eligible  homeless  persons  is
efficiently  coordinated with the services provided by the department of
social services to such persons, the commissioner shall, to the  maximum
extent possible and in conformance with federal and state confidentially
laws,  develop  computer  systems which can easily access and share data
with department of  social  services  computer  systems  regarding  such
persons. The commissioner may appoint an interagency computer liaison to
facilitate such interagency communication and information sharing.

Section 21-305

Section 21-305

  §  21-305  Permanent  housing resource clearinghouse. The commissioner
shall  establish,  in  conjunction  with  the  department   of   housing
preservation  and development and the New York city housing authority, a
permanent housing resource clearinghouse to coordinate  and  track  such
permanent  housing resources as may be approved as available to eligible
homeless persons.

Section 21-306

Section 21-306

  §  21-306 Homeless services advisory board. There shall be an advisory
board to advise  the  commissioner  on  the  provision  of  transitional
housing  and services for eligible homeless persons. This advisory board
shall consist of eleven members to be appointed for  two-year  terms  as
follows:  five  members appointed by the speaker of the city council and
six, including the chairperson of the advisory board, by the mayor.  The
members  of the advisory board shall include one or more members who are
or were, within the immediate past  twenty-four  months,  homeless.  The
members of the advisory board shall serve without compensation.

Section 21-307

Section 21-307

  §  21-307  Interagency  coordinating  council.    a. There shall be an
interagency coordinating council established by the  mayor  which  shall
consist  of  representatives  of each city agency providing transitional
housing or services to eligible  homeless  persons  and  other  homeless
individuals  and  families.  Such interagency coordinating council shall
include, but shall not be limited to, representatives of the  department
of  homeless services, the department of social services, the department
of housing preservation and development and such other agencies  as  the
mayor shall designate. The mayor shall designate a deputy mayor to serve
as chairperson of the interagency coordinating council. The commissioner
of  the  department  of  homeless  services  shall  provide  appropriate
personnel  to  assist  the  interagency  coordinating  council  in   the
performance of its functions.
  b. The interagency coordinating council shall:
  1.  Not  later than October 1, 1995 and each year thereafter, prepare,
in consultation with the office of  management  and  budget,  an  annual
breakdown  of each member agency's expenditures for housing and services
to the homeless in the adopted budget;
  2. review the organization and  operations  of  member  agencies  with
respect  to  contracted  service  providers  to  the homeless, including
service delivery, management and evaluation of performance;
  3. recommend means by which the duplication and fragmentation  of  the
provision  of housing for, and delivery of services to, the homeless may
be reduced and the efficiency,  effectiveness  and  economy  of  service
delivery may be enhanced;
  4.   consider  proposals  for  the  improvement  of  transitional  and
permanent housing programs and service delivery to the homeless; and
  5. recommend to the mayor and the city council joint  agency  projects
or  programs  which  could  facilitate  more  efficient  use of existing
resources.
  c. The interagency coordinating council shall meet at least  quarterly
and  shall  hold  at  least one public hearing annually, at which public
testimony shall be taken. A report on each such public hearing shall  be
submitted  in writing to the speaker of the city council within ten days
of the date on which such public hearing shall have been held. Where the
interagency coordinating council fails to hold such meetings  or  public
hearings  as  required  pursuant  to this subdivision, a report shall be
submitted in writing to the speaker of the  city  council  including  an
explanation of the failure to hold such meetings or public hearings.

Section 21-308

Section 21-308

  §  21-308  Five-year plan to relieve homelessness. 1. The commissioner
shall submit to the speaker of the city  council  a  Five-Year  Plan  to
Relieve Homelessness, including but not limited to the following:
  a. Projected numbers of homeless individuals and families.
  b.   Projected   expense  and  capital  budgets  for  the  department,
including, but not limited to expenditures for homeless  individual  and
homeless family programs, facilities and services.
  c.  Projected  number of facilities to be constructed or rehabilitated
to accommodate homeless individuals and families.
  d. Projected number of permanent housing units to  be  constructed  or
rehabilitated to accommodate homeless individuals and families.
  2.  a.  The  Five-Year  Plan  shall  be  reviewed  and  updated by the
commissioner each  year,  and  the  updated  version  thereof  shall  be
submitted  to  the  speaker  of  the city council not later than October
first of each year.
  b. In the  fifth  year  covered  by  each  such  Five-Year  Plan,  the
commissioner  shall  submit a Five-Year Plan to Relieve Homelessness for
the next succeeding five-year period not later than six months prior  to
the last day of such fifth year to the speaker of the city council.

Section 21-309

Section 21-309

  §  21-309  Referrals  to  non-compliant hotel units prohibited. a. Not
later than September 30, 1996, the commissioner shall eliminate for  the
purpose  of  providing  transitional  housing for homeless families with
children the department's use of:
  1. any privately owned hotel with a total of more than 100 units which
is operated by the owner or another person for profit; and
  2. any unit in a privately owned hotel with a total of  100  units  or
less  which  is  operated  by  the owner or another person for profit in
which a bathroom,  cooking  facilities  including  but  not  limited  to
secured burners and other equipment as may be necessary to prepare meals
for  a  family,  a  kitchen-style  sink, a refrigerator, and an adequate
sleeping area are not provided in each  unit  and  where  stable  living
accommodations,   on-site  social  services,  and  accommodations  which
otherwise comply with federal, state and local laws are not provided  to
the homeless families with children housed in such unit. For purposes of
this  section,  "on-site  social services" shall mean, at a minimum: (A)
services  for  information  and  referral  to  appropriate  health  care
providers;  (B)  within  two  days  of  arrival, the family is offered a
preliminary needs determination, including  referrals  for  benefits  or
services  which  if  immediately provided to the family would facilitate
their return to permanent housing, and an evaluation of the  educational
and  other  needs  of  the  family members; (C) the family is offered an
assessment of its needs and an analysis of how these needs will  be  met
through  existing  public  assistance and care programs, including child
welfare programs, and the steps to be taken to obtain the service  needs
of  the  family; (D) the family has access to its services plan and case
files; (E) the family is offered assistance in preparing  for  permanent
housing,  which  shall  include,  at  a  minimum,  where  necessary  and
appropriate: counseling  services,  assistance  in  obtaining  permanent
housing,  assistance  in  securing  supportive  social and mental health
services including but not limited  to  psychiatric,  drug  and  alcohol
services  and assistance in securing employment assessment, job training
and job placement services; and (F) the family  is  offered  information
about  and  referrals  to:  local  community  agencies  and programs the
services of  which  the  family  may  reasonably  require  in  order  to
facilitate their return to permanent housing and for which the family is
eligible; recreational services; and child care services.
  b.   Notwithstanding   any   other  provision  of  this  section,  the
commissioner, or the commissioner of  any  successor  agency,  shall  be
authorized  to take such action as may be necessary to comply with court
orders.

Section 21-310

Section 21-310

  §  21-310  Compilation of data on homeless veterans. 1. In addition to
any other data which it may deem relevant, the department shall  compile
data  on  each person using the homeless shelters of New York city which
shall include information regarding:
  a. whether the person is a veteran;
  b. whether that person's veteran status has been verified;
  c. the period of time the person served in the armed forces;
  d. the type of discharge;
  e. whether the discharge was a service connected disability; and
  f. whether the veteran is receiving a veterans' pension.
  2. The term "veteran" means a person who  has  served  in  the  active
military  of  the  United  States  and  who  has been released from such
service otherwise than by dishonorable discharge.

Section 21-311

Section 21-311

  §  21-311  Quarterly reporting requirements. In addition to such other
reports as the commissioner is required to submit to the speaker of  the
city  council pursuant to this chapter, beginning on October 1, 1995 and
on the first day of each succeeding  calendar  quarter  thereafter,  the
commissioner shall submit to the speaker of the city council a report in
writing  aggregating  the  following  statistics both on a quarterly and
fiscal year annualized basis:
  a. placements in permanent  housing  by  program,  including  but  not
limited  to placements provided by and through the department of housing
preservation and development and the New York city housing authority;
  b. the length of time individuals and  families  receive  transitional
housing  from  or  through  the department without having been placed in
permanent housing and the type of such transitional housing utilized;
  c. the  number  of  individuals  and  families  who  are  rehoused  in
transitional housing within two years of having been placed in permanent
housing  and the length of time between such permanent housing placement
and such rehousing in transitional housing; and
  d. with reference to any telephone hotline  operated  by  or  for  the
department  for the purpose of facilitating contract between families in
need of transitional housing and  the  department,  how  the  public  is
informed  of  the  availability  of the telephone hotline, the number of
calls received disaggregated by borough of origin, the average number of
department staff receiving calls on a daily basis, the number of persons
for whom assistance was provided and the actions taken on each call.

Section 21-312

Section 21-312

  § 21-312 Shelters for adults. a. Definitions.
  1.  "Census" shall mean the actual number of persons receiving shelter
at a shelter for adults.
  2. "Certified capacity" shall mean the maximum number of  persons  who
may  receive  shelter  at  a  shelter  for  adults  at  any  one time as
authorized by the New York state  office  of  temporary  and  disability
assistance.
  b.  No shelter for adults shall be operated with a census of more than
two hundred persons. Notwithstanding such prohibition, any shelter  with
a  census  of  greater  than two hundred persons on June first, nineteen
hundred ninety-eight may continue  to  shelter  the  number  of  persons
specified on the shelter's operating certificate as of that date as long
as  such  shelter  is  operating in compliance with applicable statutes,
laws, rules and regulations.
  * b. No shelter for adults shall be operated with  a  census  of  more
than  two hundred persons. Notwithstanding such prohibition, any shelter
with a census of  greater  than  two  hundred  persons  on  June  first,
nineteen  hundred  ninety-eight may continue to operate in excess of the
abovementioned two hundred  person  limitation,  and  such  shelter  may
continue to shelter the highest number of persons permitted, authorized,
approved  or  otherwise  allowed  between  June  first, nineteen hundred
ninety-eight and December seventeenth, nineteen hundred ninety-eight, by
the state of New York office of  temporary  and  disability  assistance.
Nothing in this section shall be construed to require any shelter with a
census of greater than two hundred persons on the effective date of this
local law to reduce its census below two hundred persons.
  *   The  validity  of  this  local  law  is  currently  a subject of a
disagreement between the Mayor and the City Council.
  c. Notwithstanding the provisions of subdivision b  of  this  section,
homeless  single adult shelters may provide short-term emergency shelter
to persons in excess of the certified capacity only when the  conditions
set  forth in subdivision h of section 491.4 of title 18 of the official
compilation of the codes, rules and regulations of the state of New York
are met, and in no event for more than thirty days in any calendar year.
Whenever a shelter for adults operates above its certified capacity, the
speaker of the  council  shall  be  notified  in  writing  within  three
business days.
  d.  A  minimum of seven supervisory staff members shall be required to
be present whenever a shelter for adults operates with a census  of  two
hundred  and  one  persons or more, and one additional supervisory staff
member shall be required for  every  forty  persons  in  excess  of  two
hundred and one.
  e.  The  commissioner  shall  submit  to  the  speaker  of the council
quarterly reports summarizing the health, sanitation,  safety  and  fire
protection-related  deficiencies  identified  in  any  inspection  of  a
shelter for adults conducted by any  state  agency,  including  but  not
limited to the office of temporary and disability assistance, the office
of  children  and  family services, and the New York state department of
health; and any city agency including, but not limited to, the New  York
city  fire department, the New York city department of health and mental
hygiene, and the New  York  city  department  of  buildings;  any  other
government  agency;  and  any  organization  appointed by any court. The
first such report shall  be  due  thirty  business  days  following  the
calendar  quarter  ending  September  thirtieth,  nineteen  hundred  and
ninety-eight and all subsequent reports shall  be  due  thirty  business
days  following  the  last day of each succeeding calendar quarter. Such
quarterly reports shall include, but not be limited to, the following:

  1. a list of all deficiencies identified by any state, city  or  other
inspecting  government  agencies or organizations appointed by any court
during the quarter which have not yet been brought into compliance  with
applicable  statutes,  laws, rules and regulations and the date on which
deficiencies  previously  reported  to  the  speaker of the council were
brought into compliance;
  2. a list of all deficiencies identified by  the  fire  department  in
three  or  more  consecutive inspections which have not yet been brought
into compliance with applicable statutes, laws, rules and regulations;
  3. a copy of all court orders regarding health, sanitation, safety and
fire protection-related deficiencies issued during the quarter; and
  4. a copy of all corrective  action  plans,  and  amendments  thereto,
regarding   health,   sanitation,  safety  and  fire  protection-related
deficiencies filed with any court during the quarter.

Section 21-313

Section 21-313

  §  21-313 The emergency assistance unit. The department shall maintain
a facility open for intake twenty-four hours a day, seven days a week to
accept and process applications for shelter from families with children.
Any family with children seeking shelter who is still in the process  of
applying  as of ten o'clock in the evening on the day such family sought
shelter shall be provided temporary shelter placement  for  that  night.
The  following morning the family shall return to the intake facility to
complete  the  application  process.  The   department   shall   arrange
transportation  for  the  families  to  and  from  the temporary shelter
placement.

Section 21-314

Section 21-314

  § 21-314 Case management services. The commissioner shall provide case
management  services to all persons assigned to stay at the department's
facilities or the  facilities  of  organizations  contracting  with  the
department  who are either waiting for the department to determine their
eligibility for  shelter  or  are  receiving  such  shelter.  Such  case
management  services  shall  include,  but not be limited to, assistance
obtaining (a) medical treatment, (b) federal, state and local government
documents including, but not limited to,  birth  certificates,  marriage
licenses,  and  housing  records,  and  (c)  food,  medicine  and  other
necessary supplies; and shall address issues such as domestic  violence,
child abuse and mental illness, when needed.

Section 21-314.1

Section 21-314.1

  §  21-314.1 Signage and other materials. a. The commissioner shall, in
consultation with not-for-profit organizations dedicated to the advocacy
of child welfare, establish, maintain, and update signage and any  other
materials  that  are  deemed necessary related to the reporting of child
abuse and maltreatment which shall be conspicuously placed in  all  Tier
II  shelters and any other facilities that shelter homeless families and
which shall include but not be limited to:
  1. A textual representation of  the  type  of  abusive  or  neglectful
behavior  that  should  be  reported, which encourages witnesses of such
behavior  to  report  any  suspected  incidents  of   child   abuse   or
maltreatment;
  2.  The  name  and  contact  information  of the appropriate person or
agency to whom suspected incidents of child abuse or maltreatment are to
be reported; and
  3. An explicit indication of which  persons  are  mandated  to  report
suspected  incidents  of child abuse or maltreatment pursuant to section
413 of the social services law.
  b.  The  commissioner  shall,  in  consultation  with   not-for-profit
organizations  dedicated  to  the  study or dissemination of information
about proper infant sleep position and arrangement, establish, maintain,
and update signage and any other materials  that  are  deemed  necessary
related  to  proper  infant  sleep  position and arrangement which shall
include, but not be limited to, a textual and  pictorial  representation
of  proper  infant sleep position and arrangement. Such signage shall be
displayed conspicuously, at a minimum, in every common area of a Tier II
shelter and any other facility that shelters homeless families.
  c. The commissioner shall provide for the translation of  the  signage
required in subdivisions a and b of this section and any other materials
deemed necessary pursuant to this section into every covered language as
defined pursuant to section 8-1004 of this code.
  d.   In  addition  to  the  signage  and  materials  provided  for  in
subdivisions a and b of this section, the commissioner shall  establish,
maintain,  and provide training for appropriate shelter employees in the
instruction of parents with regard to proper  infant  sleeping  position
and arrangement.

Section 21-315

Section 21-315

  § 21-315 Adult shelters operating in excess of two hundred persons. a.
For  the  purposes  of  this section, a shelter for adults that operates
with a permitted census in excess of two  hundred  persons  pursuant  to
subdivision  b  of  section  21-312  of  this  code  shall  be termed "a
grandfathered shelter." In the event that any grandfathered  shelter  is
closed, it may be replaced pursuant to the following provisions:
  1.  The  Kingsboro  Shelter  Building 6 operating with a census of two
hundred twenty-one  persons  permitted  pursuant  to  subdivision  b  of
section  21-312  of  this  code  may  be  replaced with a shelter with a
maximum census of two hundred twenty-one persons.
  2. The Brooklyn Women's Shelter operating with a census of two hundred
twenty-nine persons permitted  pursuant  to  subdivision  b  of  section
21-312 of this code may be replaced with a shelter with a maximum census
of two hundred twenty-nine persons.
  3. The Atlantic Shelter operating with a census of three hundred fifty
persons  permitted  pursuant  to subdivision b of section 21-312 of this
code may be replaced with a shelter  with  a  maximum  census  of  three
hundred fifty persons.
  4.  The  Borden  Shelter  operating  with a census of four hundred ten
persons permitted pursuant to subdivision b of section  21-312  of  this
code  may  be  replaced  with  a  shelter with a maximum census of three
hundred fifty persons.
  5. The Bellevue Shelter operating with a census of eight hundred fifty
persons permitted pursuant to subdivision b of section  21-312  of  this
code  may  be  replaced  with two shelters each with a maximum census of
four hundred persons.
  6. The Camp LaGuardia Shelter operating with a census of one  thousand
seventeen  persons permitted pursuant to subdivision b of section 21-312
of this code may be replaced with  two  shelters  each  with  a  maximum
census of four hundred persons.
  7.  The Charles H. Gay Shelter operating with a census of one thousand
thirty-seven persons permitted pursuant  to  subdivision  b  of  section
21-312  of  this  code  may  be  replaced  with two shelters each with a
maximum census of four hundred persons.
  b. Each new shelter which replaces a shelter listed in  subdivision  a
of  this  section shall comply with applicable statutes, laws, rules and
regulations, including, but not limited to, section  197-c  of  the  New
York city charter.