Chapter 15 - FOOD SERVICE ESTABLISHMENTS

Section 17-1501

Section 17-1501

  §  17-1501  Definitions.  As  used in this Chapter the following terms
shall have the following meanings:
  a. "Consultative inspection" means an educational sanitary  inspection
of  a  food  service  establishment  that shall not result in fines or a
grade.
  b. "Covered languages" means Chinese, English, Haitian Creole, Korean,
Bengali, Russian and Spanish, and any other language determined  by  the
department.
  c. "Critical violations" shall have the meaning it is given in section
23-01 of title 24 of the rules of the city of New York.
  d.  "Food  service  establishment"  means  any establishment inspected
pursuant to the  restaurant  grading  program  established  pursuant  to
subdivision  a  of  section  81.51 of the health code of the city of New
York.
  e.  "Food  service  establishment  inspector"  means  any   individual
employed  by  the  department  who as part of his or her duties conducts
inspections of food service establishments pursuant to subdivision a  of
section 81.51 of the health code of the city of New York.
  f.  "General violations" shall have the meaning it is given in section
23-01 of title 24 of the rules of the city of New York.
  g. "Imminent health hazard or public health  hazard"  shall  have  the
meaning  it  is given in section 81.03 of the health code of the city of
New York.
  h. "Initial inspection" means the first sanitary inspection within  an
inspection cycle.
  i.  "Inspection  cycle"  means a series of related inspections of food
service establishments consisting of at least an initial inspection  and
including,  if  triggered  by  the initial or any subsequent inspections
within  that  cycle,  a  reinspection  and  any  compliance  inspections
conducted  by  the  department because of a previous inspection score in
that cycle.
  j. "Notice of violation" means a  written  notice  issued  by  a  food
service  establishment  inspector alleging that there was a violation of
law or regulation at the food service establishment on the  day  of  the
food service establishment inspection.
  k. "Sanitary inspection" means any on-site review by the department of
a  food  service  establishment's  physical  facilities,  food  handling
operations,  equipment,  sanitary  condition,  maintenance,  and  worker
hygiene  practices.  The  term  may include, but shall not be limited to
include, initial, reinspection, compliance and pre-permit inspections.

Section 17-1502

Section 17-1502

  §  17-1502  Food  Service Establishment Inspection Code of Conduct. a.
The commissioner shall develop a code of conduct pertaining to  sanitary
inspections.  The  inspection  code  of  conduct shall inform owners and
operators of food service establishments of their rights as they  relate
to sanitary inspections.
  b.  The  inspection  code of conduct shall be in the form of a written
document, drafted in plain language. The department shall distribute the
inspection code of conduct to all food service establishment  inspectors
and  food  service establishments. Food service establishment inspectors
shall also distribute the inspection code of  conduct  to  food  service
establishment  owners  or operators prior to the beginning of an initial
inspection. The department shall make the  inspection  code  of  conduct
available on the department's website in the covered languages.
  c.  The  code  of  conduct  shall  include, but not be limited to, the
following requirements:
  (1) the  food  service  establishment  inspector  shall  behave  in  a
professional and courteous manner;
  (2)  upon  arriving  at  the  food  service establishment to perform a
sanitary inspection, the  food  service  establishment  inspector  shall
immediately identify himself or herself to the staff of the food service
establishment,  and  note  the type of inspection, in a manner that does
not unreasonably interfere with the dining experience of patrons;
  (3) the food service establishment inspector shall be  as  unobtrusive
as possible during the inspection while conducting the inspection;
  (4)   the  food  service  establishment  inspector  shall  return  any
equipment he or she moved back to its original location, and  reassemble
any  equipment  he  or  she  disassembled,  during  the  course  of  the
inspection;
  (5) the food  service  establishment  inspector  shall  have  a  sound
knowledge   of  all  relevant  health  code  provisions  and  any  other
applicable laws and regulations.
  (6)  the  food  service  establishment  inspector  shall  meaningfully
communicate  with  the food service establishment owner or operator, and
if  necessary,  utilize  language  assistance  services  to   facilitate
meaningful communication;
  (7)  the  food service establishment inspector shall answer reasonable
questions relating to the inspection;
  (8) the food service  establishment  inspector  shall  enforce  agency
rules in a fair and impartial manner;
  (9)  the  food  service  establishment inspector shall, upon finding a
violation, explain to the food service establishment owner  or  operator
how to remedy such violation.
  (10) the food service establishment inspector must provide information
informing  the  food  services  establishment owner or operator how such
owner or operator may contest a notice of violation before the  relevant
local tribunal; and
  (11)   the   food   service   establishment  inspector  shall  provide
information on how the food service establishment owner or operator  may
file a comment, compliment, or complaint about an inspector.
  d. The commissioner shall regularly, but no less frequently than every
two  years,  review  and  update  the  inspection  code  of  conduct, as
necessary.
  e. Nothing in this section or in the inspection code of conduct  shall
be  construed to create a cause of action or constitute a defense in any
legal, administrative, or other proceeding.

Section 17-1503

Section 17-1503

  * § 17-1503 Food  Service Establishment Advisory Board. a. There shall
be an advisory board  to  advise  the  commissioner  concerning  matters
related  to  the  food service establishment sanitary inspection program
and its effect on  the  restaurant  industry,  food  safety  and  public
health.
  b. Such advisory board shall consist of twenty members as follows:
  i. Ten members shall be appointed by the mayor, provided that two such
members  shall  represent  food  service industry associations, two such
members shall have advanced specialized training  in  food  safety,  two
such  members shall have advanced specialized training in nutrition, and
four such members shall operate food service establishments;
  ii. Nine members shall be appointed by the  speaker  of  the  council,
provided  that  two  such  members shall represent food service industry
associations, two such members shall have advanced specialized  training
in  food  safety,  two  such  members  shall  have  advanced specialized
training in nutrition, and three  such  members  shall  operate  a  food
service establishment;
  iii.  The  commissioner of the department of health and mental hygiene
shall serve ex officio.
  c.  At  the  invitation  of  the  department,  other  individuals  may
participate in the discussions of the board.
  d.  Each  member,  other  than  the  member  serving  in an ex officio
capacity, shall serve for a term of two  years,  to  commence  upon  the
first  meeting of the advisory board. Any vacancies in the membership of
the advisory board shall be filled in the same manner  as  the  original
appointment. A person filling such vacancy shall serve for the unexpired
portion of the term of the succeeded member.
  e.  No  member of the advisory board shall be removed except for cause
and upon notice and hearing by the appropriate appointing official.
  f. Members of the advisory board shall serve without compensation  and
shall meet no less often then every three months.
  g. The agendas for the first four meetings of the advisory board shall
include, but not be limited to:
  1.  a  review  of  current health code violations for which points are
assigned, including those violations that do not bear directly  on  food
safety and public health;
  2. a review of the current food safety inspector training curriculum;
  3.  a review of the effect of letter grading on public health and food
safety, including  information  on  the  top  ten  most  commonly  cited
violations  in  the  previous  year  and any change in the incidences of
illness from food borne pathogens; and
  4. a review of the relationship between the food service industry  and
the department.
  h. On January 1, 2015, and every year thereafter on January first, the
advisory board shall submit a report to the mayor, the commissioner, and
the  speaker  of  the  council.  Such  report  shall include, but not be
limited to:
  1. an assessment of the restaurant inspection program and  its  effect
on  the  restaurant  industry,  public health and food safety, including
information on the  top  ten  most  commonly  cited  violations  in  the
previous  year  and  any  change  in the incidences of illness from food
borne pathogens; and
  2. specific recommendations for changes  and/or  improvements  to  the
restaurant  inspection  program  and  actions,  if  any,  taken  by  the
department in response to such recommendations.
  * NB Repealed January 1, 2024

Section 17-1504

Section 17-1504

  * §   17-1504   Food  Service  Establishment  Consultative  Inspection
Program.  a. The department shall implement  a  consultative  inspection
program for food service establishments.
  b.  Such consultative inspections shall be optional, and performed for
educational and informational purposes only. A  consultative  inspection
shall  not  result  in  a  notice  of violation being issued for general
violations, critical  violations,  imminent  health  hazards  or  public
health  hazards.  A  consultative  inspection  shall  not  impact a food
service establishment's inspection cycle.
  c. Upon completion of a consultative inspection, the  inspector  shall
review  the  results  with  the  owner  or  operator of the food service
establishment, and advise the owner or operator of potential  violations
and how to remedy such violations.
  d.  Nothing  in this section shall prohibit the department from taking
appropriate action if a food service establishment  fails  to  remedy  a
public health hazard at the time of the consultative inspection.
  e.  The  department  may  charge  a  fee  which  shall  be set by rule
promulgated by the commissioner.
  f. The department may schedule the consultative  inspection  based  on
factors,  set by rule promulgated by the commissioner, including but not
limited to demand, prioritization according to inspection  history,  and
the inspection cycle of the food service establishment.
  g.  Within  the  consultative  inspection  program  for  food  service
establishments, the department shall develop a system for newly licensed
food service establishments whereby such establishments may schedule the
consultative inspection prior to their first initial inspections  for  a
nominal fee which shall be set by rule promulgated by the commissioner.
  * NB Effective May 7, 2014

Section 17-1505.

Section 17-1505.

  §  17-1505.  a.  Food service establishment inspections ombuds office;
office established. There is hereby established within the  food  safety
program  of  the  department  a  food  service establishment inspections
ombuds office.
  b. Food service establishment inspections ombuds  office;  duties  and
responsibilities.  The  food  service  establishment  inspections ombuds
office shall have, but not be  limited  by,  the  following  duties  and
responsibilities:
  1.  establishing  a system to receive questions, comments, complaints,
and  compliments  with  respect  to  any  food   service   establishment
inspection,  including but not limited to, the establishment, operation,
and dissemination of a central telephone hotline and website to  receive
such questions, comments, complaints, and compliments;
  2. investigating complaints received pursuant to paragraph one of this
subdivision  and  taking  any action it deems appropriate regarding such
complaints, including but not limited to,  withdrawing  violations  that
concern  the physical layout and/or major fixtures within a food service
establishment where the department finds that such  physical  layout  or
fixture  existed  at  the  time  of  a  prior inspection but was not the
subject of a violation and the condition has not been altered since  the
time  of  such  prior  inspection,  and identifying egregious inspection
errors that out to be rectified by the department in lieu of  submission
to the administrative tribunal;
  3.  issuing  guidance  letters providing informal advisory opinions on
matters pertaining to food service establishment inspections,  including
but  not  limited  to  appropriate  inspection methods and food handling
techniques, either upon request or the department's own initiative.  Any
such  guidance letter issued by the ombuds office shall be posted on the
department's  website  upon  issuance  and,  to  the   greatest   extent
practicable, distributed to all food service establishment operators;
  4.  monitoring  inspection  results  for  trends  and inconsistencies,
including but not limited to, via the  compilation  and  analysis  on  a
quarterly  basis  of  the  type  and number of violations issued by each
inspector; and
  5. making recommendations to the commissioner  regarding  improvements
to the food service establishment inspection process.
  c.  Food  service  establishment  inspections  ombuds  office;  annual
report.  No later than July 1, 2014, and every July  1  thereafter,  the
ombuds  office  shall  submit  to  the  commissioner  an  annual  report
regarding its activities during the previous twelve months.  The  ombuds
office  shall forward a copy of such report to the mayor and the speaker
of the council. Such report shall include but not be limited to:
  1.  the  number,  nature,  and  resolution  of  questions,   comments,
complaints, and compliments received by the ombuds office;
  2. the number and nature of guidance letter requested;
  3. a copy of each guidance letter issued;
  4.  an  analysis  of  trends  and  inconsistencies  across  inspection
results; and
  5. recommendations for improvements to the food service  establishment
inspection process in accordance with paragraph five of subdivision b of
this section.